Performance Management

Performance Management focuses on how an organization manages, monitors and measures its business and functional operations. It translates business objectives and strategic plans into improved business results by linking business strategy with targeted metrics, powerful analytics, and flexible reporting options.

GRT supports the Gartner Research definition of Performance Management, which describes it as "the methodologies, metrics, processes and systems used to monitor and manage an enterprise's business performance."

GRT incorporates these components for successful performance management:

  • Methodologies. Systematic and sustainable procedures for tracking, measuring and improving business performance (i.e., Balanced Scorecard, Six Sigma)
  • Metrics. Real-time measures (KPIs) captured in a web-based dashboard focused on key issues and critical data for dynamic decision-making. (i.e., ROI, CRM analytics, SCM analytics)
  • Processes. Performance feedback loops linking strategic, operational and activity levels with the ability to respond to dynamic market conditions (i.e. strategy formulation, planning and budgeting, forecasting, business tracking)
  • Systems. Technology solutions (or information systems) that combine methodology, metrics and processes into a single enterprise-wide reporting and analysis environment designed to track, understand and manage information (i.e., data marts, data warehouse, and business intelligence applications)

GRT follows a rigorous methodology to create a Performance Management solution. Let GRT deliver a program that will enable you to drive your business bottom-line.